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What’s Working (and What’s Not)
Every business has its own story and its own set of challenges. We’d love to hear from local businesses like yours to understand where things could use some fine-tuning, whether behind the scenes or online.
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Business Type
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When someone new joins your team, how do they learn what to do?
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When someone new joins your team, how do they learn what to do?
I train them myself - usually on the fly
Another team member shows them how things work
I give them a list or walk-through
I have a manual or training doc ready
I have video or online training they follow
I haven't hired anyone yet / I'm solo!
Which of these areas feels most challenging in your daily operations? (Select up to 2)
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Which of these areas feels most challenging in your daily operations? (Select up to 2)
Training new hires / answering repeat questions
Team members forgetting steps or tasks getting done inconsistently
Customers asking the same questions over and over
No clear system for tracking or delegating tasks
Honestly, no big issues right now
Other (please specify)
If you could delegate or automate just one of these, which would you pick?
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If you could delegate or automate just one of these, which would you pick?
Training new team members
Answering repeat customer questions
Writing checklists or how-to guides
Organizing existing processes
Other (please specify)
Does your online presence do your business justice?
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Does your online presence do your business justice?
A
Very well — it’s consistent and professional
B
Somewhat — it’s okay but could be sharper
C
Not well — it doesn’t do my work justice
D
I don’t really use social media/online channels
What makes it tough to share your business online?
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What makes it tough to share your business online?
A
Finding the time to post
B
Knowing what to say or how to say it
C
Creating visuals that look professional
D
Getting engagement from the right audience
E
Other (please specify)
Anything we haven’t touched on that’s a hassle for you?
Mind if we follow up after reviewing what you shared?
Mind if we follow up after reviewing what you shared?
Yes, feel free to reach out
I’ll pass for now
Submit
