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Family Comforts Survey

We truly value your opinion and would love to hear your thoughts! Your feedback helps us refine our service, ensuring we continue to meet your needs in the best way possible. Our quick survey will only take a moment (it's mostly quick yes/no answers) but your input will make a big difference. Thank you in advance—we genuinely appreciate your time and support!

New Website

Did you find the new website easy to navigate?

Did you find the new website easy to navigate?
A
B

Were you able to find what you were looking for quickly?

Were you able to find what you were looking for quickly?
A
B

Do you like the overall look and feel of the new website?

Do you like the overall look and feel of the new website?
A
B

If you answered 'NO' to the above question we hope you would be happy to share 'why' thanks. Just note below.

Checkout & Purchasing

We have noticed that some of our customers often leave items in the checkout. We just wanted to double check there were no issues we can fix thanks.

Have you purchased a pattern or product from the new website?

Have you purchased a pattern or product from the new website?
A
B

Did you find the checkout process simple and easy to use?

Did you find the checkout process simple and easy to use?
A
B
C

Have you experienced any barriers to purchasing (something that stopped you from completing)?

Have you experienced any barriers to purchasing (something that stopped you from completing)?
A
B
C

If you answered 'Yes" to the last question please can you share what prevented you from purchasing thanks.

New Products & Services

We really value your feedback on what new products or services you would like to have from us. Please tick all that interest you thanks.
Untitled checkboxes field

Other

Content Ideas

We have been busy adding lots of new things for you to read and enjoy. We'd like to know which bits of content you enjoy thanks and we will l try to to more of these!

Content I like (please tick all that applies thanks)...

Content I like (please tick all that applies thanks)...

Other.... What additional content do I like?

What is our Website Likeability?

What is our Website Likeability?
Dont like at allReally love!

Would you recommend our website to a friend?

Would you recommend our website to a friend?
A
B
That's all. We really appreciate your feedback. It's much appreciated.