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Support Tickets

HAVE A WEBSITE ISSUE? I'm happy to help! Please complete this quick form to describe the issue so I can work on it as soon as possible. Please note: Support is offered M-F during business hours.

For current or past clients: requests may require billable time if your request is outside the support period included with your website project. (In that event, you will be billed at my current hourly rate of $100 with a minimum 30 minute charge.)

Tips that will help me provide better answers:

👉🏼 Please submit one question at a time.
👩🏻‍💻 If you have more than one unrelated question please submit them individually.
🖥 If you need to show me your screen please link to or attach screenshots in the form.
❗️ If you are getting an error or don't know how to ask your question, please use Loom/other service to record a video of what's happening or what you see and share the link.

Your Name

Your Email

(the email I'd have on file for you)

What topic does your issue relate to?

Tell me what the issue is and what page(s) of your website are impacted. Please also explain how this issue came up & what troubleshooting has been attempted already, if applicable.

What's the level of urgency for this issue?

Link to a video screen recording (Loom, etc):

Any other files you'd like to add?

Size limit: 10 MB