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Troubleshooting Resource Survey
Have any feedback on Formlabs Support's resources? Is there something you wish we had that we don't? Do we do some things better than others? Let us know here!!
What is your favorite way to troubleshoot an issue?
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What is your favorite way to troubleshoot an issue?
1
Following a video
1
Reading a guide
1
On the phone with Support
1
Searching forums
When looking for troubleshooting solutions, where do you begin your search?
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When looking for troubleshooting solutions, where do you begin your search?
1
Google
1
Youtube
1
Product website
1
Product forum
1
Reaching out to support
Which of the following do you feel is true for the Formlabs Support Site? Select all that apply.
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Which of the following do you feel is true for the Formlabs Support Site? Select all that apply.
It has all the answers I need.
Its easy to find answers to my questions.
I learn a lot from the support site.
I search articles before I reach out to support.
The articles are easy to follow and the steps are clear.
Embedded videos in support articles are beneficial to me.
How often do you think “I wish there was a video for this” when working with your printer?
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How often do you think “I wish there was a video for this” when working with your printer?
A
Always
B
Occasionally
C
Rarely
D
Never
What resources do you wish we had?
Submit
