Email support is available Monday to Friday with a typical 3-day wait time.
Describe your issue in as much detail as possible. Tell us how to replicate your issue and where you are experiencing problems. If possible include URLs so we can get you the help you need.
Include any relevant screenshots or recordings. Multiple files can be uploaded if needed.
The Collaborator request code will allow us to take a closer look at your Shopify account and debug issues faster. This can be found inside your Shopify account from Settings > Users and permissions.