Our assistants work Monday-Friday during a fixed shift: 9 AM to 1 PM EST — anything that comes in after that is handled the next morning. Does this schedule work for you, and can you communicate with your assistant during these hours?
Submit this form, and we’ll match you with your ops assistant (unless you have custom needs, in which case, we will discuss further).
If you don't have custom needs, you’ll get an email follow-up with the next steps within 1 business day, and your assistant will be matched and onboarded within 5 business days post-payment, based on your needs and availability.
Note: Because this is a people-based service, no refunds are issued once the assistant has started, but we're happy to retrain or reassign immediately if needed.