New Customer - Residential Cleaning
If you are looking for a Move-Out or Move-In Clean, you can find that request form here: https://tally.so/r/KYYrRk Untitled checkboxes field
Untitled checkboxes field
Unit, apartment, suite, etc. (optional)
If the home that needs cleaning is different from the above, please enter the address of the property to be cleaned in the fields below.
Unit, apartment, suite, etc. (optional)
What type of service are you looking for?
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What type of service are you looking for?
Are you interested in adding any light housekeeping support?
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(If so, I can let you know what’s possible and how it works.)
Are you interested in adding any light housekeeping support?
Are you interested in any EverAfter Enhancements? (add-on or extra-attention services)
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This helps me understand what matters most to you.
Are you interested in any EverAfter Enhancements? (add-on or extra-attention services)
What's your anticipated investment for recurring professional cleaning services?
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(Note: Initial/first-time cleans typically cost more due to extra detail required)
Before each cleaning, surfaces (counters, tables, floors, beds, etc.) should be cleared of personal items and dishes put away. How confident are you that you can do this consistently before every visit?
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Before each cleaning, surfaces (counters, tables, floors, beds, etc.) should be cleared of personal items and dishes put away. How confident are you that you can do this consistently before every visit?
Between professional cleaning visits, how much maintenance do you typically do?
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Between professional cleaning visits, how much maintenance do you typically do?
When are you hoping to have your first cleaning?
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When are you hoping to have your first cleaning?
We prioritize recurring bi-weekly clients. Monthly and one-time cleanings are accepted selectively, depending on fit and availability.
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We prioritize recurring bi-weekly clients. Monthly and one-time cleanings are accepted selectively, depending on fit and availability.
Home Condition & Safety Check
When was the last time your home was professionally cleaned?
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When was the last time your home was professionally cleaned?
I don’t lift, move, or carry items over 15 lbs during cleaning. This includes furniture, appliances, storage bins, heavy décor, and other household items. Cleaning is performed around items in their current position.
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Can you ensure that anything you’d like cleaned behind or underneath is moved before the appointment?
I don’t lift, move, or carry items over 15 lbs during cleaning. This includes furniture, appliances, storage bins, heavy décor, and other household items. Cleaning is performed around items in their current position.
This helps me prevent injury, damage to property, and stay consistent for all clients. If something needs to be moved, just let me know in advance and we’ll plan around it.
Have you noticed any signs of pest activity in or around your home recently?
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(Nothing to worry about — many homes experience this.)
Have you noticed any signs of pest activity in or around your home recently?
Anything else about your home that might need special care (e.g., strong odours, construction dust, flooring sensitivity)?
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How many dogs and/or cats live in the home?
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Do you have any free-roam pets besides cats or dogs (e.g., rabbits, ferrets) that affect floor or surface cleaning?
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Which option best describes your pets?
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(All are completely normal and only help me plan the right tools.)
Which option best describes your pets?
Do you ever deal with pet accidents or pet-related odours?
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(This is very common and just helps me plan the right products.)
Do you ever deal with pet accidents or pet-related odours?
Pet-friendly cleaning is always welcome. Homes with heavier fur, litter tracking, or frequent accidents may simply need a bit more time — this helps me plan the right pacing for your visit.
How many adults (18+) live in the home?
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How many teens (13-17) live in the home?
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How many children (0-12) live in the home?
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What type of dwelling do you have?
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How do I access your home from where I park?
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(Choose all that apply — this helps me plan for stairs, distance, and equipment.)
How do I access your home from where I park?
How many square feet above ground is your space? Rough estimate is fine (e.g., 1,200 sq ft for 3 bed/2 bath).
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Helps to plan time and pace.
Does your home include a basement?
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Does your home include a basement?
How many full bathrooms are in your home?
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How many half bathrooms are in the home?
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How many bathrooms have glass shower doors?
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How many showers have handheld / removable showerheads?
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Which best describes your kitchen?
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What kind of stovetop do you have?
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How many bedrooms and / or office rooms are in your home?
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How many living / family / bonus rooms (not including the basement) are in your home?
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Additional rooms to be cleaned: (butler's pantry, wine cellar, home gym, workshop / art studio, craft room, etc.)
Please list any extra spaces you’d like included.
What type of flooring does your home have?
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(please check all that apply)
What type of flooring does your home have?
Communication & Availability
What is your preferred method of communication? Required
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What is your preferred method of communication? Required
Which days work best for your cleaning?
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Which days work best for your cleaning?
What arrival window works best for you?
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What arrival window works best for you?
I usually schedule cleanings earlier in the day.
If you have any schedule considerations (work hours, naps, appointments), you can include them here.”
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Is there anything else you’d like to add?
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How did you hear about EverAfter Cleaning?
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If someone referred you, who can I thank?
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Thanks for your time — I’ll review your answers and follow up shortly with the next steps.
