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Delivery Setup Request

1. Your email address

2. The phone number you sign into Hotplate with

3. Your Hotplate storefront (username). The part that comes after www.hotplate.com/

https://storage.tally.so/a168afcc-a837-4b0f-9699-8fc99afa155a/CleanShot-2026-03-17-at-15.07.37.png

4. We will draft a template for you with delivery enabled. What type of template will you need?

5. Upload the zip codes and fees for your delivery zone

We need the zip codes you want to deliver to and the delivery fee you want to charge for each zip code. Put your zip codes and fees into the spreadsheet linked below, then save and upload.

Zip codes and fees.xlsx

Your spreadsheet will look something like this:
https://storage.tally.so/b78f8067-907b-4b51-a8d7-217ef35a25cb/Screenshot-2026-03-18-at-11.14.57-AM.png
Note: our delivery zones are set by zip code. We’re not able to configure more specific neighborhood-level areas or a mile radius, but we hope to support that in the future!

6. Optional - do you want to charge a minimum subtotal for delivery?

7. Optional - do you want to charge a minimum subtotal for free delivery?

8. For customers who live outside of your zone but want to ask about arranging a delivery, what email address can they contact you at?

Final confirmation

Final confirmation