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AI Adoption in Professional Services: 2026 Benchmark Survey

This survey takes 5 minutes. In return you'll receive a free personalised report showing how your firm compares to peers on AI adoption, training spend, and where the gaps sit.

All responses are anonymous. Results will be published as the UK Professional Services AI Benchmark 2026.

1. What type of firm do you work at?

2. How many people work at your firm?

2. How many people work at your firm?
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B
C
D
E

3. What is your role?

3. What is your role?
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B
C
D
E
F

4. Which AI tools or AI-powered features is your firm currently using? (select all that apply)

4. Which AI tools or AI-powered features is your firm currently using? (select all that apply)

5. How would you describe your firm's current use of AI?

5. How would you describe your firm's current use of AI?
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B
C
D
E

6. What's the biggest obstacle to AI adoption at your firm?

6. What's the biggest obstacle to AI adoption at your firm?
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B
C
D
E

7. Has your firm spent money on AI training in the last 12 months?

7. Has your firm spent money on AI training in the last 12 months?
A
B
C

8. How would you describe the results?

8. How would you describe the results?
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B
C
D

9. How confident are you that your firm can answer this question: "Are our people actually using AI better than they were six months ago?"

9. How confident are you that your firm can answer this question: "Are our people actually using AI better than they were six months ago?"
A
B
C
D

10. How concerned are you that competitors are pulling ahead on AI adoption?

10. How concerned are you that competitors are pulling ahead on AI adoption?
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B
C
D

11. How important is it to your leadership team to be able to measure whether AI training is actually changing how people work?

11. How important is it to your leadership team to be able to measure whether AI training is actually changing how people work?
A
B
C
D

12. What would concern you most about adopting a tool that does this? (select any that apply)

12. What would concern you most about adopting a tool that does this? (select any that apply)

13. What would it take for you to commit budget to AI training in the next 12 months?

14. Would you be open to a 20-minute conversation about AI adoption challenges at your firm?

14. Would you be open to a 20-minute conversation about AI adoption challenges at your firm?
A
B
C

15. What's your name, email and company?