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Getting stuck with computers — a quick anonymous study!
1.How old are you?
*
2.Which country are you in?
*
3.Which OS do you use?
*
A
Windows
B
MacOS
C
Linux
D
Dual boot
E
Multiple
4.How often do you end up in the terminal / command line because there's no easy graphical option?
*
A
Never
B
Rarely
C
Monthly
D
Weekly
E
Daily
5.In the last year, how many times did you get stuck or confused in a terminal or text-only screen?
*
A
None
B
1-2
C
3-5
D
6+
6.In the last year, how many times did a computer fail to boot or drop you into a rescue/command-line screen?
*
A
None
B
1-2
C
3-5
D
6+
7.Think of the last time this happened — what were you trying to do?(e.g. fix boot/GRUB, a command -line-only install)
*
8.Was there a graphical (click-based) way to do it?
*
A
Only the command line
B
A GUI existed but didn't work
C
I didn't know of one
D
There was an easy GUI
9.What did you do when you got stuck?
*
Searched the error on Google
Copied/ran a command I didn't fully understand
Asked a friend
Asked a forum/Discord
Reinstalled the software
Took it to someone
Gave up
Other
10.Could you easily copy the error message to search it?
*
A
Yes
B
No- I had to retype it by hand
C
It couldn't be copied at all
Did you need help from someone else or someone more experienced?
*
A
No, I solved it myself
B
Yes — a friend/classmate
C
Yes — an online community/forum
D
Yes — a teacher/mentor
E
Yes — a professional
Did you turn to a specialist or repair service to fix it?
*
A
No
B
Yes, but it didn't come to paying
C
Yes, and I paid for the service
How long did it take to sort out?
*
A
Minutes
B
A few hours
C
A day or more
D
Never fully fixed it
Did you lose any files or work?
*
A
Yes
B
Almost
C
No
Tell the story of that last time — what happened and how it felt.
https://surveyswap.io/sr/YBQT-IXJD-VA24
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