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CDG- Operations, Management, HR 2026

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Select Your Store

This survey collects benchmarking data on how CDG members manage recruiting, training, and compensation for administrative staff, along with employee benefits company-wide, holiday and store scheduling, payment processing, and business technology. Most questions are multiple-choice or short text entries; a few ask for numbers based on your store's data from the past 12 months—using your worksheet will speed things up.

Hiring and Recruitment

Do you have an employee referral program that pays incentives/bonuses when your staff refers a new hire?

A
B
C

In the last 12 months, which of the following methods did you use to recruit staff for the following departments? Please select all that apply

Management
Admin/Office/Finance
Internship
Online Ad
Print Ad
Your Website
Recruiter/Agency
Local School
Employee referral program
Other Referral
Walk In
Did not recruit in this dept.

Training and Performance

Do you have a WRITTEN TRAINING PROGRAM for the following departments? This should be a pre-planning training system with measurable goals that is used to assess trainee progress and skills learned. Check all that apply

Optional: If you have a written training program to share, upload it here.

You can also email to alicia@contemporarydesign.com. Please use file sharing links for big files.

In the past 12 months, what was the AMOUNT OF TIME the average new hire trained in the following departments? Please select below.

Management
Admin/Office/Finance
Internship
Less than 1 week
1-2 weeks
2-3 weeks
1-2 months
2-3 months
Over 3 months
Did not train in this dept.

In the past 12 months, WHO TRAINED new hires in the following departments? Please select all that apply

Management
Admin/Office/Finance
Internship
Owner
Sales Manager
Warehouse Manager
Other Manager
Co-workers in the role
Outside trainer
Did not train in this dept.

How frequently do you or other managers CONDUCT PERFORMANCE EVALUATIONS in the following departments.? Please select below

These may consist of one on one interviews and/or written documentation with employee

Management
Admin/Office/Finance
Internship
Weekly
Monthly
Semi Annually
Annually
Every 2+ years
No performance evaluations
Do not have someone in this dept,