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Customer Support (MENA)

About Wisy

At Wisy, we’re transforming how CPG companies operate by turning fragmented retail data into real-time insights and actions. Our AI-powered platform helps brands and retailers make smarter decisions, accelerate execution, and deliver better outcomes at the shelf. With customers around the globe and high-growth momentum, we’re building a Customer Success team that can scale world-class experiences across every market — and we’re looking for a Project Manager who can make it happen.

Join us in shaping the next era of retail intelligence.

About the role

Location: Remote (ME/Asia) – Must be able to work EU time zones
Employment Type: Full-time
Experience Level: Mid-Level

We are looking for a Customer Support Specialist based in the Middle East or Asia to support our expanding European client base. In this role, you will be the frontline technical and operational support system for our customers, helping them troubleshoot product usage, triage data inquiries, and resolve daily ticket flows during EU business hours. You will serve as a crucial bridge between our global clients and our core engineering teams.

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