Page 1 of 2

KOMBI Warranty | Retail Partner Claims

To facilitate the efficient processing of warranty claims and help avoid delays, please follow the procedure below for all warranty requests.

Tell us about your store profile

*

What’s the issue with your product?

Product information

*

Proof of purchase

Size limit: 10 MB

*

What part of the product is damaged or has failed?

*

Fabric

Seams

Zipper

Palm material

Elastic wrist

Heating element

Power button

Battery

Wiring

Charger

Other

Please share any details that may help us assist you.

Photos of the damage

*

Size limit: 10 MB

📸 Please upload clear photos of the defect. If the issue is inside the product, flip it inside out so we can see it better!

Important

Please ensure that all required information and supporting photos are included when submitting the claim. Complete submissions help prevent processing delays. All requests will be processed within 48 to 72 business hours.