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After-Sales Support
Get a Quote (Telecom Equipment)
Payment:
PayPal Invoice (40% deposit + 60% balance)
Shipping terms:
DAP — buyer handles customs clearance and pays import duties/taxes.
🧑💼 Section A — Buyer & Company
Company name → Required
Contact name → Required
Customer Email
Phone / WhatsApp
Products & Requir
Defective / Affected Quantity → Required
Issue Type → Required（Wrong item / Damaged in transit / Not working / Missing parts / Return request / Other）
Original Order Date → Required
Problem Description → Required
Photo / Video Upload（optional)
按此选择档案或拖档案进来
Preferred Resolution → Required（Exchange / Refund / Repair / Credit note / Other）
PayPal Account for Refund (Email or Phone number)
*
Please describe your issue in detail so we can process your after-sales request promptly.