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Skip the Waiting Line at Clinics? Share Your Experience

We are developing a digital solution to improve clinic appointment booking and reduce patient waiting time.

This short survey (2 minutes) will help us better understand your experience and needs.

1. Age Group

1. Age Group

2. Are you booking for:

2. Are you booking for:

3. How do you usually book a check-up or consultation with a doctor or clinic?

3. How do you usually book a check-up or consultation with a doctor or clinic?

4. How long is your usual waiting time at the clinic?

4. How long is your usual waiting time at the clinic?

5. What do you find most frustrating about booking or visiting clinics?

5. What do you find most frustrating about booking or visiting clinics?

6. If you could book a clinic appointment online (choose doctor, time, and skip long waiting), would you consider using it?

6. If you could book a clinic appointment online (choose doctor, time, and skip long waiting), would you consider using it?

7. What would STOP you from using an online booking system?

7. What would STOP you from using an online booking system?

8. How would you prefer to receive confirmation?

8. How would you prefer to receive confirmation?

9. If online booking saves you time and waiting, would you be willing to pay a small convenience fee (₱10–₱30)?

9. If online booking saves you time and waiting, would you be willing to pay a small convenience fee (₱10–₱30)?

10. Which features would be most useful to you?

10. Which features would be most useful to you?