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Hesse Rural Health Strategic Plan 2027–2030 - Community and Consumer Survey

Survey introduction

Thank you for taking the time to contribute to development of Hesse Rural Health’s Strategic Plan 2027–2030.

This survey is designed to gather community and consumer views on future priorities, opportunities and challenges. Your feedback will help inform the strategic planning process and will be considered alongside community forums, stakeholder interviews, data analysis and document review.

This survey should take approximately 5–10 minutes to complete.

Please note that consultation is intended to gather perspectives, insights and ideas to inform strategic thinking and decision-making. Final decisions regarding the Strategic Plan remain the responsibility of the Board.

Section 1: About You

The following questions will help us understand whether we are hearing from a broad range of people across the Hesse community (Golden Plains, Surfcoast and Colac Otway Shires). All questions in this section are optional and will only be used to help understand community needs and access to services.

1. What is your postcode?

1. What is your postcode?

2. What town or locality do you live in?

3. Which of the following best describes where you live?

If other, please specify

4. Approximately how far do you usually travel to access Hesse Rural Health services?

5. What age group are you in?

6. Do you identify as Aboriginal and/or Torres Strait Islander?

7. Do you identify as LGBTIQA+?

8. Which of the following best describes your connection to Hesse Rural Health?

8. Which of the following best describes your connection to Hesse Rural Health?
A
B
C
D
E
F
G
H

Section 2: Your Views on Hesse and Community Needs

9. What do you value most about Hesse Rural Health and its role in the community?

10. What do you think Hesse Rural Health does well and should continue to build on?

11. What are the most important health and community needs Hesse Rural Health should focus on over the next 3–5 years?

12. What challenges or gaps do you think Hesse Rural Health may need to respond to in the future?

Section 3: Future Priorities

13. What should be the highest priorities for Hesse Rural Health in its next Strategic Plan?

14. Thinking about the future, how important are the following areas for Hesse Rural Health?

Very Important
Important
Neutral
Less Important
Not Important
Access to care and services
Quality and safety of care
Support for older people
Community health and wellbeing
Working closely with other health and community services
Attracting and retaining a skilled workforce
Innovation and adapting to change
Prevention and early support
Keeping services responsive to local needs

15. Are there any services, partnerships or new approaches you would like Hesse Rural Health to consider in the future?

Section 4: Access and Future Direction

16. How easy or difficult is it for you to access the services you need from Hesse Rural Health?

16. How easy or difficult is it for you to access the services you need from Hesse Rural Health?

17. If access to services is difficult, what are the main reasons?

17. If access to services is difficult, what are the main reasons?
A
B
C
D
E
F
G
H
I

If other, please specify

18. Three years from now, what would tell you Hesse Rural Health is heading in the right direction?

Section 5: Final Comments

19. Is there anything else you would like Hesse Rural Health to consider as it develops its Strategic Plan 2027–2030?