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Hiring: Account Manager💻

ENTRE LES LIGNES is recruiting for an Account Manager

Company: Entre Les Lignes (www.ell.agency) Role: Account Manager Reports to: CEO Collaborates with: Head of Project Management, Business Operations Manager

Experience: 5-10 years as an Account Manager (in the Localization industry) Location: Fully remote (located in the EU - must be able to work in CET business hours and travel if necessary)

Contract type: Contractor Time Commitment: 40 hours per week

Expected start date: ASAP 2026

About ENTRE LES LIGNES (ELL.agency)

ENTRE LES LIGNES (ELL.agency) is a fully remote boutique localization and language agency supporting scale-ups and international companies expand in Europe and beyond. We operate with a lean, remote-first setup, powered by a global network of localization specialists.

At ELL, we differentiate ourselves through a high-touch, consultative approach to global content solutions. We are recognized for our fresh perspective on client service, prioritizing service quality and tailored solutions.

If you are looking to join a high-reputation agency with global ambitions and human-centered values, we look forward to receiving your application!

About the Role:

Your Mission: Client Account and Revenue Growth

As our Account Manager, you will take over a portfolio of established accounts representing around €1M in annual revenue. Your goal is to grow that portfolio over the coming years, with clear and measurable outcomes.

Your time is split roughly as follows:

Account growth (80% of your time): retaining clients and unlocking new opportunities within existing accounts New business (20% of your time): supporting the CEO in turning inbound leads into long-term clients, including RFPs

What You'll Be Doing:

- Actively growing revenue within existing accounts - Acting as the primary point of contact for your accounts and owning and strengthening those relationships - Spotting opportunities and added value before the client sees them, always five steps ahead - Staying on top of your client landscape: account health, upcoming needs, risks and revenue trends - Working hand in hand with the PM team to ensure client satisfaction - Reporting to the CEO on account health and revenue growth against agreed targets - Supporting the CEO on lead conversion, proposals and RFPs

Who We're Looking For:

- A hands-on go-getter with a strategic growth mindset: you find the levers and make them count

- An empathetic relationship builder who earns long-term trust - A true team player who understands what happens in production and how localization projects are delivered end to end - Account Management Experience: 5-10 years in the localization industry as an account manager with a proven revenue growth track record

Skills & Tools:

CORE

- An empathetic, commercial and strategic growth mindset

- Sees opportunities far in advance - Is able to lead negotiations and have the hard conversations - Goes above and beyond for their client portfolio - Professional working proficiency in English (written and spoken) - A fully remote teamplayer

PRACTICAL

- Hands-on experience with localization business management systems (e.g. Protemos) and TMS platforms (e.g. Crowdin, Phrase, Smartling)

- Comfortable working in collaborative workspaces like Notion - CRM experience (e.g. HubSpot, Pipedrive) is a plus

What We Offer:

- You join an extremely tight knit, human sized and supportive team

- You start working on an account portfolio in extremely good health - You work in the fully remote setup with the freedom to get organized independently (no micro-managing!) - You join a fast-growing agency with an excellent reputation in the localization industry. - A contractor-based agreement with a competitive monthly retainer. - A founding role where your strategic input directly shapes the company’s trajectory.

If this sounds like you, please complete the application form.