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Balance Refund
This is a survey for people who cancelled their Canadian telecom service and ended up with a negative balance in their final bill, and whether they got a refund.
What was the amount of the balance?
*
What was the amount of the balance?
A
$10 or less
B
More than $10
What was the exact amount (optional)?
Did you receive a refund?
*
Did you receive a refund?
A
Yes, the full amount
B
Yes, but only partially
C
No
Did you contact the company about getting a refund?
Did you contact the company about getting a refund?
A
Yes, once
B
Yes, multiple times
C
No
If you received a refund, how long did it take (number of months)? Skip if you didn't get refunded.
Which company were you with?
Any other information about your situation or comment?
Optional contact information in case you'd like to receive any news about this survey.
Email
Phone number
Submit