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E-commerce Operations & Customer Experience Specialist

Welcome! Thank you for your interest in joining the crew at Larry’s Catch.

We are a fast-growing Canadian direct-to-consumer (DTC) wild seafood company shipping 4,000+ orders a month across the country. We are looking for our first full-time Canadian operational team member to manage Tier-2 customer support, lead daily partner/logistics operations, and collaborate with our support team to deliver an incredible customer experience.

Role: Full-Time, Remote in Canada (optional Toronto office access)

Compensation: $55,000 - $70,000 CAD/year (depending on experience) + $2,000 HSA + 20% Seafood Discount + 15 Days PTO

Estimated Time to Complete Form: 10-15 minutes

A Note on How We Work:

We aren’t just looking for someone to push buttons inside our existing tools, we’re looking for someone who evaluates how we work, spots friction, and builds better, cleaner systems. If you love taking a messy manual process and turning it into a streamlined, automated SOP, this role is for you.

Please fill out the details below. Shortlisted applicants will be invited to complete a quick 90-second video introduction or phone call as the next step!

If you have any questions, you can reach out to people@larryscatch.com.

Email

Full Name

City and Province of Residence (e.g., Toronto, ON or Calgary, AB)

Are you legally authorized to work full-time in Canada?

Yes