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How your business or agency handled a Business Profile suspension

About 10 minutes. Please describe real events, not opinions. Short answers are fine, and "never happened" is a useful answer too.

I'm researching this problem to decide whether to build a product. Nothing is for sale here. I'm Hieu Tran; I use AI tools to help with this research, including drafting messages and organising responses. Answers are kept private and only shared in anonymised form.

Think of the last time a Google Business Profile you own or manage was suspended, disabled or lost verification. What happened, when, and what did Google tell you?

What did it cost: calls and leads lost, reviews that disappeared, days or weeks offline, client fallout, fees?

What did you do to get it back: what you changed, the appeals and evidence you sent, who you asked. What worked and what didn't?

What do you use today to watch profiles or prevent suspensions (BrightLocal, GBPRevive, Local Viking, an expert, nothing)? What does it miss?

Your role

Company website

Profiles you manage

A
B
C
D

Email for one or two short follow-up questions (optional)