1) Stop Writing. Start Editing (Turn raw notes into replies) No more starting from a blank screen. Just type a quick, messy note (e.g., "not happening this week"), and it turns into a Firm & Polite business reply draft.
AI Controls sit next to that draft. Use Polish, Rearrange, or Rewrite. Leave Auto on and ReplyFirmly suggests the next move; switch it off when you want to steer the draft yourself. You can also set send language before you review and send.