Customer Discovery: Office & Meeting Space Management
Which best describes your role?
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How many people work at your organisation?
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What is your office setup?
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How many days a week is the office typically used?
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Section 2: Current behaviour
How do you book desks or meeting rooms today?
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In the last month, how often have you seen a booked desk or room go unused?
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In the last month, how often have you needed a space and found none available?
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When you needed a space and found none, what did you do?
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Section 3: Pain and workarounds
What is the biggest frustration with booking spaces?
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What is the main reason people don't show up for a booking?
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What do you or your team do about no-shows today?
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Does that approach work?
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