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The Lead Leak Scan: Where Are Your Leads Slipping Away?

Your referrals and future clients look you up before they ever call. This 10-question scan shows where interested people are slipping away between "I heard about you" and "I booked with you."

Takes about 2 minutes. Answer honestly. "Not sure" counts as a leak, because if you don't know, it's probably not working.

1. Being found

Do you have 20 or more Google reviews?

A
B
C

Is your newest Google review less than 3 months old?

A
B
C

Do you reply to every review, good and bad?

A
B
C

Is your Google Business Profile complete (current hours, services, recent photos and a booking link)?

A
B
C

2. Looking credible

Within 7 seconds of landing on your website or main profile, would a stranger know what you do, who you help, and what to do next?

A
B
C

Can someone book a call or appointment online without having to phone you?

A
B
C

3. Catching the lead

If you miss a call, does the caller automatically get a text or message back?

A
B
C

Do new inquiries (calls, DMs, form fills) get a reply the same business day?

A
B
C

4. Following up

Do you follow up with people who asked about your services but didn't book?

A
B
C

Do past clients hear from you between appointments or seasons (reminders, check-ins, referral asks)?

A
B
C