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Black Founders Banking Survey

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A joint initiative of Fictive Ventures + Carver State Bank

Your answers will directly shape the banking products and programs offered to Black founders in Atlanta and beyond.

Section 1 — About You

1. What stage is your startup?

2. What industry are you in? (Select all that Apply)

3. How long have you been operating?

Section 2 — Your Current Banking

4. Where does your business primarily bank? (Select all that apply)

5. How did you first learn about your current bank?

6. Why did you choose your current bank? (Select top 2)

7. How many business bank accounts do you currently have?

8. What does your bank do well for your business?

9. What frustrates you most about your current banking situation? (Select all that apply)

Section 3 — The Relationship Factor

10. Do you know the name of a specific person at your bank you could contact directly if you needed something?

11. Has anyone at your bank ever worked with you one-on-one on a financial process — applying for a loan, setting up merchant services, building credit, planning cash flow, anything like that?

12. How would you describe your relationship with your bank?

Section 4 — Technology & Tools

13. Which of the following do you rely on for your business finances? (Select all that apply)

14. How well does your current bank integrate with the tools you use?

15. Have any of these issues caused you not to bank with a particular institution? If so, which? (Select all that apply)

16. If another bank matched the technology and features you rely on today, how likely would you be to consider switching your business banking?

16a. Beyond technology, what factors would matter most in that decision?

Section 5 — Credit, Lending & Financial Health

17. Have you ever applied for a business loan or line of credit?

18. Does your business have any credit in its own name? (Select all that apply)

19. On a scale of 1–5, how well does your current bank understand the financial realities of a Black-owned startup? (1 = Doesn't understand at all → 5 = Gets it completely)

Section 6 — Black-Owned Banks

20. Are you currently banking with a Black-owned bank for any of your accounts (personal or business)?

Section 7 — Back Office & Shared Services

21. Which of the following back-office challenges slow your business down most? (Select top 2)

Section 8 — Optional Follow-Up

22. Would you be willing to participate in a 20-minute follow-up conversation about your banking experience?