Page 1 of 6
GA4 Tracking Diagnostic Assistant
Technical Pre-Assessment
This diagnostic performs a preliminary classification of GA4 and Shopify tracking issues.
Completion time: approximately 60 seconds.
Select the description that most closely matches the issue observed.
*
Select the description that most closely matches the issue observed.
A
GA4 shows little or no traffic data
B
GA4 revenue does not match Shopify sales
C
Google Ads conversions are missing or inaccurate
D
Events (purchase / add-to-cart / checkout) are not firing
E
Tracking stopped working after a theme or app change
F
Tracking stopped working after a Shopify migration
G
GA4 is installed but reports appear incomplete
H
I am unsure what is wrong with the tracking
Step 2 of 5
Confirm the Tracking Environment
Have there been any recent changes to your store or tracking setup?
*
Have there been any recent changes to your store or tracking setup?
A
Theme change
B
App installation or removal
C
Shopify migration
D
Checkout configuration change
E
Advertising platform integration
F
No recent changes
G
Unsure
Step 4 of 5
Observed Tracking Behavior
Do purchase events appear in GA4?
*
Do purchase events appear in GA4?
A
Yes
B
No
C
Unsure
Does GA4 revenue match Shopify revenue?
*
Does GA4 revenue match Shopify revenue?
A
Matches closely
B
Moderate discrepancy
C
Large discrepancy
D
No revenue recorded
E
Unsure
Are Google Ads conversions tracking correctly?
*
Are Google Ads conversions tracking correctly?
A
Yes
B
No
C
Not running Google Ads
D
Unsure
Step 5 of 5
Generate Diagnostic Result
Based on the information provided, the system will generate a preliminary classification of the tracking issue and recommend the appropriate technical investigation.
Run Diagnostic