Page 1 of 4

Operations Coordinator

Location: Hong Kong SAR Reports to: COO Employment Type: Full Time (Hybrid)

The Operations Coordinator (APAC) is a hands-on execution partner to the COO. This role ensures operational initiatives across the organisation are tracked, executed, and closed efficiently. You will drive operational follow-ups, coordinate cross-functional workstreams, and clear execution blockers, allowing leadership to focus on strategy and growth.

Key Responsibilities

-Coordinate operational intiatives across Ops, Supply Chain, Finance, Customer Service and Tech for APAC Markets

-Track key priorities, deadlines, deliverables and ensure timely completion.

-Anticipate, identify, and escalate blockers proactively.

-Generate operational dashboards and follow-up reports for the COO

-Drive execution discipline with internal teams and external vendors/partners.

-Maintain operational documentation (SOPs, playbooks, trackers).

-Support performance measurement and KPI tracking for core projects.

Preferred Qualifications: - Experience with cross-functional coordination in Asia markets.

- Familiarity with operational tools (Notion, Asana, spreadsheets, dashboards).

- Data-literate and comfortable with analytics.

Required Skills and Qualifications:

-3+ years in operations, project coordination, or business operations roles, preferably in e-commerce, retail, supply chain, or tech startups.

-Strong execution bias; ability to operationalise strategy quickly.

-Excellent communication across cultures and teams.

- Organised, reliable, and proactive with minimal supervision.

-Comfortable with ambiguity and rapid change.

- English fluency required; Cantonese/Mandarin a plus.