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How you handle accessibility on the sites you run

About 10 minutes. Please describe real events, not opinions. Short answers are fine, and "never happened" is a useful answer too.

I'm researching this problem to decide whether to build a product. Nothing is for sale here. I'm Hieu Tran; I use AI tools to help with this research, including drafting messages and organising responses. Answers are kept private and only shared in anonymised form.

Think of the last time accessibility came up for a site you own or build: a client question, the European Accessibility Act, a complaint, an audit, an overlay plugin problem. What happened?

What did you do about it, and what did it cost (hours, an audit, a plugin, a developer)?

How do you check a site's accessibility today? Walk through what you run or who you ask.

What have you paid for (overlay widget, audit, plugin, agency)? Did it solve it?

Your role

Company website

Sites you're responsible for

A
B
C
D

Email for one or two short follow-up questions (optional)