We’ll kick off with a
mindset shift that helps feedback feel less intimidating and more productive—through discussion, reflection, and real examples.
We’ll break down the foundations of effective feedback, including judging vs. describing behavior and how to make feedback clear, specific, and actionable.
We’ll practice the Behavior–Impact–Request (BIR) framework together so you can use it confidently with employees, peers, managers, and even partners.
We’ll explore how to weave coaching into everyday conversations through guided activities and small-group practice.
We’ll cover how to document conversations in a way that keeps everyone aligned and accountable, without adding unnecessary friction.
We’ll work through common emotional responses and practice how to navigate moments when feedback doesn’t land smoothly, so you feel equipped to stay steady and constructive no matter how the conversation unfolds.