Form cover
Page 1 of 3

Chief Technology Officer at Ecomflow

We're looking for a technically hands-on and strategically minded CTO to own everything technology at Ecomflow. This person will lead the platform that powers our entire operation - from order intake to fulfillment to payments - while building the systems, team, and data layer that enable the company to scale.

This role sits on the C-level and goes beyond engineering. You'll bridge technology with finance, operations, logistics, and growth - designing the systems that run the business, not just the product. The ideal candidate is comfortable owning a full tech platform, leading a cross-functional engineering team, and making technology decisions that directly impact operational efficiency, client retention, and revenue. They thrive in fast-moving environments, are energized by messy real-world integrations, and know how to turn business problems into shipped solutions.

You will be responsible for:

Own and evolve the full tech platform: client dashboard, internal admin tooling, multiple tools, and a distributed backend (order sync, tracking pipelines, webhook processing, invoicing) Lead the design and build of a proprietary WMS from the ground up - covering shipping channel routing, inventory management, carrier integration, pick/pack workflows, and multi-warehouse support, with integrating hardware solutions. Lead integrations across Western and Chinese enterprise systems - Shopify, Mabang ERP, AfterShip, Zendesk, Xero, and others Build and run a 7-person engineering team across three pillars: Core Product, Infrastructure, and Innovation Run development cycles with planning, tracking, and close one-on-one feedback per engineer - weekly 1:1s, kickoffs, wrap-ups, cross-functional syncs Automate operations - orders processing, shipping line detection, billing, credit control, AR tracking, anomalies detection, and client-facing pricing tooling Own the data layer: KPI dashboards, fulfillment rate monitoring, client health scoring, and growth tracking that leadership uses to make decisions Drive AI and automation initiatives including an AI-powered customer support agent, retrieval systems, and internal process automation Act as the bridge between Operations, Finance, CS, and Technology - translating business needs into technical execution Partner with Marketing on product comms, feature launches, and platform positioning Contribute to company strategy through growth planning, scenario modeling, and partner evaluation Willing to be the first responder when things break or need to move fast - whether that's calculating a pricing solution, resolving a production issue, or integrating a new carrier, you treat urgency as the default

What We’re Looking For:
Proven experience building and scaling tech products, ideally in logistics, e-commerce, or operations-heavy domains Strong hands-on technical background (TypeScript, modern web stacks, distributed systems) Experience leading high-output engineering teams with clear ownership structures Comfortable owning more than just tech Experience with cross-functional leadership across engineering, operations, and finance Not afraid of messy integrations, legacy systems, or being the one who needs to figure it out Highly analytical with a systems-thinking mindset Fluent English (written and spoken) European language skills are a plus