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TradeXchange Privacy Policy

Version 1.0 (Beta Draft)

Effective Date: July, 10,2026 Last Updated: July 2026

1. Introduction

This Privacy Policy explains how TradeXchange ('TradeXchange', 'we', 'our', or 'us') collects, uses, stores, shares, and protects information when you use the TradeXchange mobile application, website, and related services. This policy is tailored for the TradeXchange beta platform and should be reviewed by qualified legal counsel before public launch.

2. Information We Collect

We may collect account information, profile details, contact information, teaching and learning skills, community posts, messages, ratings, reviews, session history, profile photos, device information, payment-related metadata, and translation usage information.

3. How We Use Your Information

We use information to authenticate users, operate the platform, match teachers and learners, facilitate live sessions, process payments, award and deduct credits, improve AI matching, provide translation services, detect fraud, enforce policies, and comply with legal obligations.

4. Payments

Payments are securely processed through Stripe. TradeXchange does not store complete payment card information.

5. AI Translation

When enabled by a user during a session, audio may be processed by trusted AI providers such as AssemblyAI to generate live captions and translations.

6. Data Storage & Security

Data is stored using Firebase services and protected using reasonable technical, administrative, and organizational safeguards. No system can guarantee absolute security.

7. Sharing Information

We may share information with trusted service providers only as necessary to operate the platform (such as Firebase, Stripe, and translation providers) or when required by law.

8. User Rights

Users may request access to, correction of, or deletion of eligible personal information, subject to legal and operational requirements.

9. Community & Safety

TradeXchange may investigate reports, moderate content, suspend accounts, or remove material that violates our Terms or Community Guidelines.

10. Children's Privacy

The platform is not intended for children below the applicable minimum age. Certain content may require age verification.

11. International Users

Your information may be processed in countries other than your own, subject to applicable privacy laws.

12. Changes to this Policy

We may update this Privacy Policy from time to time. Continued use of the platform after changes become effective constitutes acceptance of the revised policy.

13. Contact Us

TradeXchange Website: https://tradexchange.online Email: helpdesk@tradexchange.online Founder: Rudolph Hite