Gaming Experience & Technical Support Survey

Section 1: Gaming Habits

What genres of games do you typically play? (Select all that apply)

A

FPS (e.g., Valorant, Counter-Strike, Delta Force)

B

MOBA (e.g., League of Legends, Dota 2)

C

RPG / Open World (e.g., Elden Ring, Genshin Impact)

D

Sports / Racing

E

Other

What is your highest playtime (total hours) recorded in a single game?

A

Less than 100 hours

B

100 – 500 hours

C

500 – 1,000 hours

D

1,000 – 2,000 hours

E

Over 2,000 hours

Which tools do you currently use for performance monitoring or recording? (Select all that apply)

A

Performance Monitoring: MSI Afterburner, RivaTuner,

B

Recording/Clipping: OBS, Medal.tv, ShadowPlay

C

Communication/Overlay: Discord, Overwolf

D

Optimization/Upscaling: Lossless Scaling, Magpie

E

None / I don’t use third-party tools

Section 2: Technical Issues & Troubleshooting

How often do you encounter technical issues (crashes, lag, errors) while gaming?

A

Frequently

B

Occasionally

C

Rarely

D

Never

Section 3: Product Interest

Would you be willing to pay for software that automatically detects and provides solutions for your gaming technical issues?

Beyond automatic troubleshooting, which of the following additional features would you find most valuable? (Select your top 3)

A

Real-time In-game Performance Monitoring (FPS, CPU/GPU usage, temperature)

B

AI Visual Enhancements / Filters (Optimizing game visuals without heavy performance loss)

C

Network Optimization (Reducing ping and packet loss)

D

One-click Driver Updates & System Cleanup

E

Game-specific Optimization Presets