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Civic App UX Research

Hello! We are a team of second-year design students trying to understand people's usage of civic apps and how their experience can be made better. We would really appreciate it if you could fill out this form, which would take approximately 3-4 minutes.
Thank you :)

Please choose the age group you belong to

Please choose the age group you belong to
A
B
C

Have you ever filed a civic complaint?

(A civic complaint is a grievance reported by citizens regarding problems in public services, infrastructure, or municipal amenities)
Have you ever filed a civic complaint?
A
B
C