Thank you for your interest in joining SMIYL.
SMIYL is building a small, ambitious team focused on creating an exceptional education business for Cambridge A-Level Mathematics students.
We’re looking for an Operations Coordinator who can help make sure the company and our student programmes run smoothly behind the scenes.
You’ll work closely with the founder, tutors, students and parents.
Your responsibilities will include things such as:
- student onboarding
- programme administration
- responding to operational enquiries
- managing calendars and schedules
- organising programme resources and recordings
- maintaining student and payment records
- following up on failed or overdue payments
- monitoring operational issues during lessons
- supporting launches and enrolment periods
- maintaining trackers and systems
- improving recurring operational processes
This is not a role where we want someone to wait for instructions for every small task.
We want someone who can understand how our systems work, solve routine problems independently, notice when something is going wrong and escalate the issues that genuinely need management attention.
This is an ongoing part-time role rather than a temporary project-based position.
Expected workload is approximately 10–15 hours per week on average, although activity will vary throughout the year and will be higher during launches, onboarding periods and active programmes.
Compensation: Approximately USD $200–$300/month depending on experience, responsibilities and fit.
Location: Remote.
We care much more about reliability, judgment, communication and your ability to keep things organised than having the perfect CV.
