Page 1 of 2

Back to the Basics: Relearning the Lost Art of Exceptional Phone Service

https://storage.tally.so/06f3dd42-c13a-4127-8fdb-e78f3555ca3e/Webinar-images-22-.png

Webinar Overview

Back to the Basics: Relearning the Lost Art of Exceptional Phone Service shines a light on something too many companies have let slip — genuine, high-quality customer care.

In a world where customer service has become rushed, inconsistent, and transactional, this training brings your team back to what truly matters: warmth, professionalism, and trust on every call.

This session focuses on the simple, repeatable phone skills that calm frustrated callers, build confidence, and turn everyday conversations into loyalty-building moments. Your admin and office team will walk away with a stronger foundation to represent your company with clarity and confidence.

What You’ll Learn in This Power-Packed Session:

During this webinar, your team will learn how to:

✅ Learn why exceptional phone service is a competitive advantage
✅ Identify common phone mistakes that cost bookings and trust
✅ Create consistency across every customer interaction
✅ Build confidence and professionalism in your admin team
✅ Reinforce a service-first mindset that reflects your brand values
✅ During this webinar, your team will learn how to:

https://storage.tally.so/4237b9ca-21ef-41fa-8be3-5036eb0a252e/Webinar-images-23-.png

https://storage.tally.so/8709e1b2-d1a7-4bbc-a975-1bd698ed5722/Webinar-images.png

💬 A Note from Laura

“Phone service is often the very first interaction a customer has with your company — and first impressions matter. This training is about getting back to the basics and doing them . When your team feels confident on the phone, your customers feel it too.”

— Laura Corbin, Integrator & Team Development Coach

Disclaimer:

Webinar Disclaimer: This is a recorded coaching session originally delivered as a live, interactive webinar. The recording includes business coaching insights, strategies, and guidance shared during the session.

Access to the recording is purchased per company, and the recording link will be sent after purchase is completed.

This session provides educational business coaching and strategic guidance only. Results may vary depending on implementation, market conditions, and internal execution. This recording does not constitute legal, financial, or tax advice.

Registration Options :

Please fill out the information below to complete your registration.

Company Information :

How many people are you registering today?

Attendee Information :

(Include names and emails for everyone attending so they receive the webinar link.)