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Retention Manager / Subscription Data Analyst — 8-Figure Supplement Brand — ClarityMD

This role owns subscriber retention, churn reduction, and LTV growth at an 8-figure subscription supplement brand. We move fast and we pay well for the right person.

This form takes 10 to 15 minutes. Answer every question specifically. Vague answers do not advance.

Full Name

Email Address

LinkedIn Profile URL

CV

Size limit: 10 MB

Portfolio or Work Samples link

Location

Monthly rate expectation in USD

Available Start Date

Why ClarityMD and why this role specifically? Be direct.

Have you worked directly inside an 8-figure ecommerce brand (not agency side)?

Yes, I was an in-house employee or contractor at an 8-figure brand

Yes, but the brand was below $10M in annual revenue

No, my experience has been exclusively on the agency side

Have you worked specifically with a supplement brand or consumable health product with a subscription model?

Yes, directly inside a supplement or health supplement brand

Yes, in adjacent health or wellness ecommerce (not supplements specifically)

No, my subscription experience is in a different vertical (apparel, software, other)

Tell us about your experience with subscription platforms. Which platforms have you worked with and for how long? And elaborate your background in Checkout Champ, if you have any.

Walk us through a specific retention problem you solved. What was the churn situation, what did you do, and what did the numbers look like before and after?

How do you think about LTV to CAC in a subscription brand? How does CRO influence it?

What does a healthy LTV to CAC ratio look like for an 8-figure supplement brand, and what levers do you pull to improve LTV without touching the acquisition side?

Which tools do you regularly work with? Select all that apply.

Checkout Champ

Recharge

Skio

Stay AI

Loop

Klaviyo

Postscript

Triple Whale

Google Analytics

Shopify

Are you open to a background check if required?

Yes