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Ontario Works Community Survey

Are you currently receiving Ontario Works?

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Are you currently receiving Ontario Works?

A

Yes

B

No, but I have in the past

C

No. (Here to learn)

How long have you been on Ontario Works (total)?

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How long have you been on Ontario Works (total)?

A

Less than 3 months

B

3 - 6 months

C

6 - 12 months

D

1 - 3 years

E

3+ years

How would you rate your overall experience with Ontario Works?

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How would you rate your overall experience with Ontario Works?

A

Very Positive

B

Somewhat Positive

C

Neutral

D

Somewhat Negative

E

Very Negative

What has been your biggest challenge? (select up to 3)

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What has been your biggest challenge? (select up to 3)

Delays in payments

Difficulty reaching my caseworker

Lack of clear information

Feeling judged or disrespected

Rules not being explained properly

Benefits not covering basic needs

Reporting requirements / paperwork

Have you ever experienced a delay or disruption in payments?

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Have you ever experienced a delay or disruption in payments?

A

Yes, multiple times

B

Yes, once

C

No

When you need help, how easy is it to reach your caseworker?

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When you need help, how easy is it to reach your caseworker?

A

Very easy

B

Somewhat easy

C

Difficult

D

Very difficult

E

I avoid reaching out

Has being on Ontario Works affected any of the following? (select all that apply)

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Has being on Ontario Works affected any of the following? (select all that apply)

Housing stability

Food security

Mental health

Physical health

Ability to find work

Relationships

None of the above

Have you ever avoided reporting something (income, relationship change, living situation, etc.) because you were worried it might negatively affect your benefits?

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Have you ever avoided reporting something (income, relationship change, living situation, etc.) because you were worried it might negatively affect your benefits?

A

Yes

B

No

C

Prefer not to say

Roughly how much time do you spend each month dealing with Ontario Works requirements (calls, paperwork, reporting, appointments)?

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Roughly how much time do you spend each month dealing with Ontario Works requirements (calls, paperwork, reporting, appointments)?

A

Less than 1 hour

B

1–3 hours

C

3–6 hours

D

6+ hours

Have you ever been told different or conflicting information by different caseworkers or offices?

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Have you ever been told different or conflicting information by different caseworkers or offices?

A

Yes, often

B

Yes, once or twice

C

No

Do you feel the system is designed to help you move forward?

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Do you feel the system is designed to help you move forward?

A

Yes

B

Somewhat

C

No

What’s one thing you wish people understood about being on Ontario Works?

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If you could change one thing about Ontario Works, what would it be?

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Do you have a skill, side hustle, or idea you’d want support with?

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Do you have a skill, side hustle, or idea you’d want support with?

A

Yes

B

No

If you would like to be included for the draw, please submit your email below

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