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Playtiles order withdrawal form

Use this form, if you live in Europe and want to exercise your 14-day right of withdrawal. You don't need to give a reason.

Once submitted, you will receive a confirmation email.

Please note:

- Return shipping costs are your responsibility.

- If the controller has been applied to a device (micro-suction face used) or used, it must be reconditioned. We may deduct up to €5 from your refund depending on the

- Once redeemed, a Season Pass (digital games) cannot be refunded.

Contact

Email used for the order

Order receipt number / reference

Full name

Order information

Date you received the order

You are withdrawing from...

The physical controller

The physical controller and the Season Pass (if the redeem code has already been used, the Season Pass is non-refundable)

(Optional) Reason for withdrawal

Controller condition

Has the controller been used, and applied to a device (micro-suction face used)?

No, still in original, unapplied condition

Yes, it has been applied/used

(Optional) Photo of the controller and its backing card

Size limit: 10 MB

Anything we should know about the condition?

Acknowledgements

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I understand return shipping is my responsibility.

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I understand up to €5 may be deducted if the controller requires reconditioning after use.

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I understand that a Season Pass (digital games) redeem code that has already been used cannot be refunded.