Key ResponsibilitiesSales and Business Development: (40%)
Identify and develop new sales channels and markets to drive revenue growth.
Develop and grow business across the key customer segments – Government and county institutions, tenders and public procurement, and SACCOs – alongside corporate and project clients.
Monitor tender portals and procurement notices, manage supplier registration and pre-qualification with government bodies and SACCOs, and prepare and submit compliant, competitive tender documents within deadlines.
Build and maintain a database of Government, tender and SACCO contacts, tracking procurement cycles, budget calendars and framework agreements to time engagement effectively.
Negotiate contracts and agreements with clients, ensuring mutually beneficial terms.
Attend trade shows and product exhibitions to meet prospective clients and promote The client’s products.
2. Client Relationship Management:(25%)
Build and maintain strong relationships with new and existing clients to ensure long-term partnerships.
Schedule meetings with potential customers to understand their needs and propose tailored solutions.
Handle customer inquiries, respond to calls, and address objections effectively to ensure client satisfaction.
3. Sales Strategies and Execution: (15%)
Develop and execute innovative sales strategies to achieve and exceed targets.
Collaborate with cross-functional teams, including marketing, product development, and customer support, to align on sales initiatives and ensure seamless service delivery.
Monitor sales performance metrics and make adjustments to strategies as needed to optimize results.
4. Reporting and Analysis:(10%)
Prepare detailed sales reports and provide recommendations for improving processes and performance.
Continuously analyze market trends, competitor activities, and client feedback to identify opportunities for growth and innovation.
5. Team Collaboration and Support:(10%)
Work closely with internal teams to coordinate efforts for product launches, promotional campaigns, and client onboarding.
Provide insights and feedback to inform product improvements and marketing strategies.