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Complaint

SORRY SOMETHING’S NOT RIGHT – WE’LL FIX IT FOR YOU.

First of all, we are sincerely sorry that you have a reason to complain. This is definitely not the standard we set for ourselves here at SOCIAL IRONY. We know that filing a claim is a hassle, so we want to keep the process as quick and painless as possible for you.

To help our support team understand exactly what went wrong, we need a little help from you. Please upload clear photos of the issue using the form below. Unfortunately, without this visual evidence, our system technically cannot process your request.

As soon as we have the photos, we’ll do everything we can to find a solution that makes you happy again. Thank you for your trust and your teamwork!

Your order number

Your full name

Your eMail address

Which item is defetive?

Tell us more about it:

Send us 2-3 pictures of the defective item please:

⚠️ If available, the photo should also show the ID tag (the white sticker with the QR code on the product) so that we can clearly identify and track the issue using the unique product ID.
2-3 images are sufficient. If the upload capacity is still not enough, please send the photos to us via WeTransfer. Please make sure that no personal data is visible in the images.

Alternatively, insert the WeTransfer link here.

As soon as you submit the form, we’ll have everything we need and will look into it right away.

One small favor: please don’t open a PayPal dispute. It only makes the process more complicated and slower for both of us. Just bear with us for a moment—we’ll get back to you very quickly and find a solution that works for you. Promise.

Note: Please refrain from sending any items back to us without prior consultation.

I have read the Data Privacy Information