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Ember Website Research

Help shape a better way to manage your business website

5 minutes to complete • Optional follow-up conversation

Why we’re asking

I’m Charlie Widdows, a Go-To-Market consultant working with a Bristol-based technology business that is exploring a different way for small and growing organisations to build, manage and improve their websites.
Before they take the service further, We want to understand how businesses are doing this today: what works, what causes frustration, what tends to get neglected and what a genuinely useful alternative would need to provide.
This is research rather than a sales exercise. We’re looking for candid feedback from business owners and people responsible for their organisation’s website, whether you love your current set-up, tolerate it, or know it needs attention but never quite get around to it.

What’s involved

The questions below should take around 3-5 minutes. At the end, you can choose whether you’d be happy for me to contact you for a short 20-minute conversation to explore your answers in a little more detail. There’s no obligation to do that, and your details won’t be passed on unless you choose to take the conversation further.

As a thank you, businesses that take part in the research and later decide the new service is right for them will have the opportunity to access preferential early-adopter pricing when it becomes available.

A little about you

Your name

Business / organisation name

What does your business do?

What’s your role in looking after or making decisions about the website?

Your website today

How do you currently build, manage and update your website?

What works well about your current set-up?

What frustrates you most about managing your website?

What tends not to get done - or takes longer than you’d like - because of the way your website is managed today?

If you could hand responsibility for more of your website to someone else, what would you most want them to take care of?

What would you consider a reasonable monthly cost for a service that took care of the things you’ve described?

Optional follow-up

Would you be happy for me to contact you for a short 20 minute conversation about your answers?

A
B

If yes, what’s the best email address or phone number to reach you on?

Thank you. Your input will be used to help test and shape the proposition before it is taken to market. Taking part does not commit you to any future service or sales conversation.