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PROGRAM MANAGER – SUPPORTED LIVING

JOB DESCRIPTION – PROGRAM LEADERSHIP ROLE

Works with: Executive Director (ED)

Classification: Independent Contractor (1099)

Pay Scale: $5,200 - $5,600 per month (independent contractor), based on experience, with $250 per month increases as the program grows (for example, more individuals served or homes added)

Schedule: Flexible hours, typically 25 to 40+ per week, including 3 days per week on-site across RasCare's supported-living homes, plus remote administration. Flexible shift options, discussed at interview.

Location: On-site, Charlotte, North Carolina

About RasCare

RasCare is a community-centered human services agency providing essential services, advocacy and supportive resources for individuals with intellectual and developmental disabilities (IDD) and behavioral health needs. Our mission is to promote dignity, independence and meaningful life opportunities through compassionate, person-centered care, delivered in people's homes and communities in partnership with their families.

Position Summary

The Program Manager oversees daily operations and service delivery across RasCare's supported-living homes, so each person receives safe, consistent, person-centered support. The role leads scheduling, coverage, budgets and supplies, and keeps each home aligned with agency policy and NC requirements.

Primary Responsibilities

• Program Operations: Manage day-to-day operations and care delivery across all supported-living homes.

• Quality & Compliance: Uphold safety, state and agency policies; address operational concerns and maintain a positive home environment.

• Scheduling & Coverage: Build monthly coverage schedules for each home, maintain appropriate staffing, and coordinate the on-call rotation for after-hours needs.

• Team Support: Guide and support Direct Support Professionals, and step in for coverage during call-outs to keep continuity of care.

• Budgets & Supplies: Manage house budgets and expense records; oversee food, household, medical supply and PPE inventory.

Qualifications & Requirements

Education: High school diploma or GED.

Experience: 2+ years of leadership experience in direct support, supported living or human services preferred.

Knowledge: Supported-living requirements, person-centered practices and coverage management.

Skills: Strong organization, scheduling, budgeting and problem-solving.

Certifications & Clearances: Valid driver's license, reliable transportation, CPR/First Aid (or willingness to obtain), and clear background, registry and exclusion screening.

Equal Opportunity: RasCare LLC is an equal opportunity organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status.

Equal Opportunity Employer & At-Will Disclaimer

RasCare LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment with RasCare LLC is at-will, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause or advance notice.

Resume

Size limit: 10 MB

Cover letter

Size limit: 10 MB

BACKGROUND CHECK AND SIGNATURE

Because we support people with disabilities and other health needs, everyone who works with the people we support must pass background checks first.

If we offer you a role, the offer will depend on your background check results. The checks may include:

• Criminal history (state and national) • The NC Health Care Personnel Registry • The federal exclusion lists (OIG and SAM)Sex offender registries • Your driving record, if the role includes driving • Your licenses, certifications and training

We won't run any check until we give you a separate disclosure form and you sign it to give permission. That form also explains your rights under federal law.

Agreeing to a background check doesn't mean you have the role or that we'll make you an offer. A record doesn't automatically rule you out. We look at what happened, when it happened, and whether it relates to the role. Before we make a decision based on your report, we'll send you a copy and give you a chance to explain or correct it.

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I understand that if RasCare offers me a role, the offer will depend on background checks. I understand RasCare will give me a separate disclosure and permission form before running any check, and that agreeing here doesn't mean I've been offered a role.