Please Read Before Submitting
Thank you for choosing Create The Event for your custom party favors and event details. Please review the following policies before submitting your inquiry.
• Orders should be placed at least 2–3 weeks prior to the event date to ensure availability and timely completion.
• Orders placed within 14 days of the event date may be subject to a rush fee. Rush fees start at $30 and vary based on order size, turnaround time, item quantity, and overall complexity. Rush availability is limited and not guaranteed.
• Full payment is required before any design or production work begins.
• Design proofs will be provided for approval before printing and assembly. Customers are responsible for reviewing all details carefully, including names, dates, colors, and wording. Create The Event is not responsible for errors submitted or approved by the customer.
• We do not replicate or copy another creator’s exact work. Inspiration photos are welcome and may be used as creative reference only. All designs created by Create The Event will include original custom elements and may vary from inspiration images provided.
• Customers may upload inspiration photos, logos, and reference images directly through this inquiry form. Please ensure uploaded images are clear and high quality.
• Due to the custom nature of our products, all sales are final once design approval and/or production has begun. Orders canceled within 24 hours may qualify for a refund if no design work has started.
• Customers may not provide outside products, favors, or materials for customization. All products and materials used must be supplied directly through Create The Event to maintain quality and consistency.
• Please allow 24–48 business hours for responses.
• By submitting this inquiry form, you acknowledge that you have read and agreed to all Create The Event policies and terms.
