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NewMail Support Ticket

This form is intended for NewMail users to submit support requests. Detailed information helps us reproduce the issue, and a solution will be sent to you via email as quickly as possible. If you prefer to contact us directly, you can send an email to support@newmail.ai, but for complex issues, this form is the best way to ensure a swift resolution.

Email

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Please use the email associated with your account.

How important is this issue?

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1 (Inconvenience) to 5 (Critical)

How important is this issue?

1

2

3

4

5

Has it happened multiple times or just once?

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Has it happened multiple times or just once?

Continuous

Repeated

Once

Please describe the issue, what you wanted to do, what went wrong, any other context to help us reproduce it.

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What part of the system is the issue located in? (optional)

Web application : app.newmail.ai

Inbox - labels, folders

Inbox - drafts, follow-ups

Calendar - events

Tasks - todo, next steps

The daily briefing - summaries, scheduling

On a mobile app - Gmail/Outlook mobile, Gcal/Outlook Cal mobile...

Upload any screenshots showing the issue

Size limit: 10 MB

Additional Comments

Anything else you'd like to share with us? thoughts, feedback feature suggestions are all welcome :)