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The Precision Diagnostic
Your communication is good. That's the problem. Most professionals can't self-correct what they can't see. Answer honestly: 5 questions, 2 minutes.
The Silversword Method
Before your last high-stakes conversation, could you state in one sentence exactly what you needed the other person to feel by the end?
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Before your last high-stakes conversation, could you state in one sentence exactly what you needed the other person to feel by the end?
A
Not really, I was focused on what I'd say
B
Roughly, I had a general sense
C
Yes, clearly, in one sentence
D
I didn't think about it until afterward
When you read a client's message, do you notice what they chose not to say, not just what they said?
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When you read a client's message, do you notice what they chose not to say, not just what they said?
A
Sometimes, if something feels off
B
Yes, consistently, omission is often the real message
C
Rarely, I take the words at face value
D
I've never thought about this
In your last important email, could you explain why you chose one specific word over its closest alternative?
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In your last important email, could you explain why you chose one specific word over its closest alternative?
A
I don't usually think about word choice at that level
B
For some words, not all
C
Honestly, no. I wrote quickly and moved on
D
Yes, every word choice was deliberate
How often do you catch the assumption underneath your own reasoning before you speak?
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How often do you catch the assumption underneath your own reasoning before you speak?
A
Regularly, I check my assumptions before I speak
B
Sometimes, especially in high-stakes moments
C
Rarely, I notice afterward, if at all
D
I wouldn't know how to spot it
When someone pushed back on your idea last, did you consider what they had to gain from framing it that way?
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When someone pushed back on your idea last, did you consider what they had to gain from framing it that way?
A
Somewhat, it crossed my mind
B
Yes, I actively considered their angle
C
Not really, I took the pushback at face value
D
I hadn't thought to ask that
Where should we send your results?
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