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BPS Return / Warranty / RMA
What do you need?
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Do not ship anything back until BPS confirms an RMA. Installed or failed parts follow parts warranty (repair/replace), not a cash refund for downtime. Questions: (610) 628-4060 or returns@bpsdiesel.com
Full name
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Shop or fleet name (optional)
Customer type
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Email
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Phone
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Preferred contact
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Order number
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Email used at checkout (if different)
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Approximate purchase date
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Product / part name
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Product category (select Unknown if unsure)
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Engine modified?
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How is the engine modified?
Engine make / family
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Engine model / serial prefix
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CPL / calibration / build list #
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ECM / CM / GHG / DDEC family (optional)
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Truck year / make / model
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VIN (optional)
SKU / part #
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Serial / casting / lot (if any)
Describe the problem
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What have you done to troubleshoot?
Has professional diagnostics been done?
Photos (required): label/serial and problem area
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Click to choose a file or drag here
Size limit: 10 MB
Consent and authorization
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I understand installed/used parts are handled under parts warranty (repair/replace), not a cash refund or a refund for downtime or diagnostic or labor; I will not ship until BPS issues or confirms an RMA.
Information accuracy
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Information is accurate to the best of my knowledge.
Submit return / warranty request
