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Mobile app feature feedback

Overall, how satisfied are you with HAVN?

How likely are you to recommend HAVN to a friend, family member, or colleague who needs community resources?

How accurate did the resource information feel?

For Demo purposes, if you visited or contacted a resource shown in HAVN, did the hours, location, availability, and description match what you found in real life?

For Demo purposes, if you visited or contacted a resource shown in HAVN, did the hours, location, availability, and description match what you found in real life?

How fast did the app feel?

Was anything sluggish?

Was anything sluggish?

How clear were the icons, categories, and labels?

The category chips (Food, Shelter, Healthcare, etc.), pin colors, status pills (Open, Full, Low Supply) — were they self-explanatory or confusing?

The category chips (Food, Shelter, Healthcare, etc.), pin colors, status pills (Open, Full, Low Supply) — were they self-explanatory or confusing?

How well does HAVN handle your preferred language?

If you changed the language, did all the labels and instructions translate cleanly, or did some parts stay in English? Did the text feel natural in your language?

If you changed the language, did all the labels and instructions translate cleanly, or did some parts stay in English? Did the text feel natural in your language?

How trustworthy do the resources on HAVN feel?

Does it feel like a reliable source of information, or are you skeptical of what's listed?

Does it feel like a reliable source of information, or are you skeptical of what's listed?

How useful are the emergency alerts (cold, heat, severe weather)?

The Cold Weather Alert banner and notification settings let you stay aware of dangerous conditions and find warming/cooling centers fast. Is this useful or just noise?

The Cold Weather Alert banner and notification settings let you stay aware of dangerous conditions and find warming/cooling centers fast. Is this useful or just noise?

How accessible was the app for you?

Tap target sizes, text legibility, color contrast, screen reader behavior if you use one, language support — did anything make the app hard or impossible for you to use?

Tap target sizes, text legibility, color contrast, screen reader behavior if you use one, language support — did anything make the app hard or impossible for you to use?

Open feedback: what would you change, fix, or add?