Let’s look at where your systems break.
What type of business is this?
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How do inquiries usually come in?
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How do inquiries usually come in?
Where do things tend to break when you are busy?
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Where do things tend to break when you are busy?
How often do you think inquiries slip through?
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What happens when one gets missed?
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What happens when one gets missed?
What prompted you to reach out?
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If this helped prevent missed opportunities, would you be open to investing in it?
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Anything else I should know before reviewing this?
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