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Removals & Freight Operator Survey

Thanks for taking part. We want to understand how removals and freight operators run their work today, where it costs time, money or control, and what would make a change worthwhile.

There are no right answers, and negative answers are just as useful as positive ones. Wherever you can, answer with a recent, real example rather than what you might do in future.

It takes about 15–20 minutes.
A. About your operation

1a. How many vehicles are in your fleet?

A
B
C
D
E
F

1b. What jobs or freight do you typically handle?

For example: residential removals, office relocations, interstate backloads, general freight.

1c. Where do you operate?

Select all that apply.

1d. Roughly how many jobs do you complete?

A
B
C
D
E

2. How do you currently source work?

Select all that apply.

3. Which systems do you use to manage jobs from quote through to delivery and payment?

Select all that apply.