Location: Johannesburg, South Africa
Salary: Not specified
Start date: To be confirmed
Employment: Full time / as specified in the vacancy
Reference: RMV0006
About the opportunity
Our client is recruiting a bilingual German-and-English Guest Relations Specialist for a premium international travel and hospitality environment. This position manages guest concerns before and after travel, resolves escalations, improves service recovery and loyalty, reviews guest-satisfaction feedback and maintains accurate CRM correspondence.
Please answer every mandatory screening question accurately.
