Operations Bottleneck Assessment

Service-based (agency, consulting, coaching, professional services)

Product-based (physical goods, no services)

Hobby or side project (not primary income)

What Type of Business Do You Run?

Very little—most processes exist only in people's heads

Some things are documented, but it's incomplete or outdated

Most core processes are documented somewhere

We have comprehensive, up-to-date documentation

Tasks often come back incomplete or need significant rework

Results are inconsistent—sometimes good, sometimes not

Delegation works reasonably well with some exceptions

Delegation is smooth—clear handoffs, reliable results

It varies significantly depending on who handles the work

There's some variation—quality depends on the person or project

Very consistent—we have clear standards everyone follows

Yes, planning to hire in the next 3-6 months

Improve consistency in how my team delivers

Free up my time so I'm not involved in everything

Maintain current operations (not focused on growth)